1. Who we are
Cultunio LLC ("Cultunio", "we", "us") is a New York limited liability company located at 318 Hartfield Street, Suite 2, Brooklyn, NY 11216, United States. We are responsible for the personal information described in this policy. You can reach our privacy contact, Eleanor Whitlock, at [email protected] or +1 (718) 555-0143.
2. Information we collect
We collect only what we need to run our gatherings and respond to you:
- Identifiers and contact information: your name, email address, phone number and, for Journal or gift card orders, a mailing address.
- Commercial information: the events, memberships and products you buy, and whether you chose a pay-what-you-can seat.
- Information you choose to share: dietary restrictions, allergies and accessibility needs, so we can welcome you safely. Some of this may be health-related, which certain state laws treat as sensitive personal information.
- Payment information: processed directly by our payment provider. We never see or store your full card number.
- Communications: the content of inquiries you send through our forms, by email or by phone.
- Internet activity: basic technical information your browser sends, such as IP address and browser type, used for security and, only if you agree, for anonymous analytics.
- Photographs: images taken at gatherings, only where you gave permission at the door.
3. How we use your information
| Purpose | Information used |
|---|---|
| Responding to inquiries sent through our forms, by email or phone | Contact information, communications |
| Processing bookings, memberships, Journal subscriptions and gift card orders | Contact, commercial and payment information |
| Accommodating dietary, allergy and accessibility needs | Information you choose to share, with your consent |
| Sending reminders and updates about events you booked | Contact information |
| Sending our monthly program email | Email address, only if you opt in |
| Keeping tax and accounting records | Commercial information |
| Using photographs from gatherings on our website and in the Journal | Photographs, with your permission |
| Keeping our website secure and preventing fraud | Internet activity |
4. Our website forms
When you submit a form on cultunio.com, we ask for your name, phone number, email address and a message, and we ask you to confirm that you have read this policy. We use this information only to reply to your inquiry and, if you go ahead, to arrange your booking or order. We will not add you to any mailing list unless you separately ask us to.
6. How long we keep information
| Type of information | Retention period |
|---|---|
| Inquiries that do not lead to a booking | 12 months from our last reply |
| Booking and membership records | 7 years, for tax purposes |
| Dietary, allergy and accessibility information | Deleted 30 days after the event, unless you ask us to keep it on file |
| Program email subscription | Until you unsubscribe |
| Photographs from gatherings | Up to 5 years, or until you withdraw permission |
7. Your privacy choices
- Email: every marketing email has an unsubscribe link, as required by the CAN-SPAM Act. Transactional emails about your bookings will still be sent.
- Cookies: you can accept or reject non-essential cookies at any time using our cookie settings.
- Global Privacy Control: if your browser sends a Global Privacy Control (GPC) signal, we treat it as a request to opt out of any sale or sharing of your information and of non-essential cookies.
- Do Not Sell or Share: we do not sell or share personal information. If that ever changes, we will update this policy and offer a clear opt-out first.
8. Your state privacy rights
Depending on where you live, including California, Colorado, Connecticut, Virginia and other states with comprehensive privacy laws, you may have the right to:
- know and access the personal information we have collected about you;
- correct inaccurate personal information;
- delete personal information we hold about you, subject to legal exceptions;
- obtain a copy of your information in a portable format;
- opt out of the sale or sharing of personal information and of targeted advertising;
- limit the use of sensitive personal information;
- not be discriminated against for exercising any of these rights.
We extend these rights to all of our guests, wherever they live. To make a request, email [email protected] or call +1 (718) 555-0143. We will verify your identity by matching information we already hold, respond within 45 days, and let you appeal any decision by replying to our response. You may use an authorized agent with your signed permission.
9. Notice for California residents
In the past 12 months we have collected the categories of personal information listed in section 2, from you directly and from your use of our website, for the business purposes described in section 3. We have disclosed these categories to the service providers listed in section 5 for business purposes only. We have not sold or shared personal information, and we do not knowingly sell or share the information of consumers under 16. We use sensitive personal information only to provide the services you request.
10. Children's privacy
Our website is not directed at children under 13, and we do not knowingly collect personal information from them online, in line with the Children's Online Privacy Protection Act (COPPA). Children attending family events are booked by a parent or guardian.
11. Security
We use encrypted connections (HTTPS), two-factor authentication, access limited to staff who need it, and regular staff training. If a security breach affects your personal information, we will notify you and the relevant authorities as required by New York's SHIELD Act and other applicable laws.
12. Changes to this policy
We review this policy at least once a year. The date at the top shows when it was last updated. If we make material changes, we will notify members and subscribers by email before they take effect.
Contact us about this page
Cultunio LLC, 318 Hartfield Street, Suite 2, Brooklyn, NY 11216, United States
Phone: +1 (718) 555-0143 ยท Email: [email protected]